Uptime and downtime notifications
When Peoplewisher has a relevant uptime or downtime event, notification email is sent to the users associated with the affected account.SLA
Peoplewisher provides its standard service-level commitment. Enterprise customers that require additional contractual availability commitments should discuss those requirements as part of their Enterprise agreement.Designing for resilience
Your integration should still handle transient failures safely:- use reasonable request timeouts
- retry transient failures with backoff
- avoid duplicate writes when retrying
- log failed requests for later reconciliation
- use Peoplewisher delivery reports or Enterprise webhooks for delivery reconciliation